Optional Package
- Repair and service history
- A chance to do a call to the Client directly from dialog box “Service Order”
- Distribution of tasks between masters according to their workload
- Full-fledged warehouse accounting
- Full location tracking of equipment (reception point, courier, repair shop, etc)
- Complete continuous chain of the Service order (since the preliminary application, acceptance, diagnostics, coordination, purchase of spare parts, repair, delivery of the device, warranty service)
- Discount tables, seasonal and temporary discounts
- Detalization of financial reports (per reception point, per categories of equipment)
- Detailed statistics about employees (per Service order status: paid, unpaid, in debt, cancelled, return for completion; per overdue diagnostic status, ordering spare parts, repairs)
- Full accounting of the enterprise. Not only service, but also the whole economy: mutual settlements with employees, assets, finances
- Task manager for engineers and managers. Сompulsory reminders for managers and engineers about overdue processes per different parameters
- Client service history (establishment of loyalty programs)
- Сlient’s personal card (requisites of the client, date of birth, several cell phone numbers)
- Identification of Service Order by several cell phone numbers
- Date and time in the Service Order (acceptance of equipment, completion of diagnostics, repair, issuance)
- Accurate calculation of cost repair
- History of goods (equipment, spare parts)
- Material groups (for pricing conditions, for different type of discounts)
- Categories of clients (different price for the same services, works, spare parts)
- Guaranteed repair service
- Partnership repairs
- Service Orders
- Suppliers settlements
- Customers settlements
- Stock management
- Finance
- Resource Manager
- CRM
- Users:
- Unlimited number
- Disk space:
- Unlimited
- Customisation of user functionality
- Special maintenance conditions
Optional